Privacy Policy

Effective Date: June 20, 2025

ExpoVision & EyeCare (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website https://expovisioncare.com (the “Site”).

This Privacy Policy explains how we collect, use, and disclose your information and how you can manage your privacy choices.

1. Information We Collect

We collect the following types of information when you use our Site or communicate with us:

a. Personal Information (Provided by You)

When you contact us, request an appointment, or interact with forms, you may provide:

  • Full name
  • Email address
  • Phone number
  • Preferred appointment date/time
  • Insurance provider
  • Message content or questions submitted via contact or appointment forms

b. Automatically Collected Information

When you browse our Site, we may collect:

  • IP address
  • Browser type and version
  • Device type
  • Referring URLs
  • Pages visited and time spent on the Site

We use tools like Google Analytics to help improve performance and usability.

2. How We Use Your Information

We use the information we collect to:

  • Schedule and confirm appointments
  • Respond to inquiries or contact form submissions
  • Process insurance or patient intake information
  • Send appointment reminders or informational updates
  • Improve our website and patient services
  • Comply with applicable laws and regulations

3. How We Share Your Information

We do not sell or rent your personal information.

We may share your information with:

  • Service providers for website hosting, scheduling, and analytics
  • Communication platforms (e.g., RingCentral) for calls, SMS, and chat
  • Legal authorities if required by law
  • Internal team members involved in providing care or support

4. Communication via SMS (RingCentral)

We use RingCentral, a third-party provider, to manage phone, text, and messaging services. This includes appointment confirmations, reminders, and basic informational alerts via SMS or MMS.

By providing your phone number and opting in, you consent to receive SMS messages from us. These may include:

  • Appointment confirmations and reminders
  • Rescheduling or cancellation notifications
  • General clinic updates or service availability

Important notes regarding SMS:

  • Consent: You will only receive text messages if you have explicitly opted in via online forms, email, or verbal confirmation. Consent is never implied, and we do not use purchased contact lists.
  • Opt-Out: You may opt out at any time by replying STOP to any SMS message. We will honor all opt-out requests promptly.
  • No Spam: We do not send marketing or promotional messages via SMS unless we have your prior written and logged consent.
  • Message Limits: We do not send more than 50 messages per number per minute and do not use high-volume marketing tactics.
  • Message Content: We do not send prohibited content such as political ads, loan offers, or third-party affiliate links.

For more details, please review RingCentral’s Privacy Notice and Terms of Service.

5. Cookies and Analytics

We use cookies to:

  • Keep sessions active
  • Analyze user behavior
  • Improve our website’s usability

You can adjust your browser settings to refuse or delete cookies, although this may affect site functionality.

6. Data Security

We take reasonable precautions to protect your personal data from unauthorized access, misuse, or disclosure. However, no method of transmission over the Internet is 100% secure.

7. Your Rights and Choices

You may:

  • Access or correct your personal data
  • Request deletion of your information
  • Opt out of non-essential communications
  • Revoke SMS consent at any time by texting STOP

To make a request, contact us at [email protected] or call (352) 309-8421.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

9. External Links

Our Site may contain links to third-party services (e.g., maps, insurance providers). We are not responsible for their content or privacy practices.

10. Changes to This Policy

We may update this policy to reflect legal, technical, or operational changes. Updates will appear here with a revised effective date.

11. Contact Us

ExpoVision & EyeCare
📍 7347 Powell Rd Suite B, Wildwood, FL 34785
📧 [email protected]
📞 (352) 309-8421

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